Digital transformation in companies
Mario Gómez Program Manager

Maturity in the IT & Business programmes and services management

Crises, pandemics, demanding customers and, undoubtedly, new technologies, have forced organisations to progress in IT Programme and Service Management, in a constant transformation of the Business to differentiate themselves and stay ahead of the competition.

At Izertis we promote and design transformational projects and services, with a transversal focus on integral End-2-End development, which allow us to understand and value the contribution of IT to the Business. Technical solvency is a prerequisite in this type of project, but additionally, the success of a company's Digital Metamorphosis strategy lies in the correct management of change at an internal level.

All organisations seeking to grow face the challenge of transforming, developing technologically and reaching maturity. Nowadays, it is practically a necessity and, from Izertis, we take care of accompanying them in this evolution, in order to understand their needs and achieve the optimisation and efficiency of all their business processes.

Transformation in the Organisation

An organisation that does not evolve is a dead organisation. The technological transformation of companies guarantees their continuity and growth, which is affected by different factors:


It will be given by the investment in various methodologies of Programme Management, Services, Tools and Management Offices (PMO's and SMO's), which guarantee a homogeneous execution of the portfolio initiatives.

Architecture & Applications

A structural improvement of the technology components from IT to support and meet the needs of the business. This improvement encompasses applications, software, hardware and communications infrastructure, as well as a standardisation of security, continuity and business risk, among others.

IT Relationship with Business

At Izertis we understand IT services as a support function for the business, capable of optimising its processes and guaranteeing the achievement of its strategic objectives. It is essential that IT adapts its discourse to promote understanding with the different areas of the company so that it becomes an essential lever for change.

There is a high demand from the business for innovation initiatives that require the essential work of IT

But this influence is not only limited to business support; there is a high demand from the business for innovation initiatives that require the essential work of IT, which makes it highly advisable to establish an effective communication bridge between both areas through the formalisation of their processes and the adaptation of their relationship and governance model.

Human Capital

Possibly the least understood and most overlooked in many IT departments. The change in technology must be accompanied by a change in the technological skills and abilities of the technical team. For an organisation to be prepared to adapt its production processes with the same speed as the market, it will need cohesive teams of multidisciplinary profiles that work in an agile way to release increases in business value that are capable of adapting to market changes with the same speed.


A mature organisation must always put the customer at the centre of its strategy. It is important to find the most effective ways to understand their needs and thus offer them the best personalised products and services to help them in their day-to-day lives. This is the only way for companies to ensure that their products are at the forefront of market needs.

R + D + I

Innovation, Research and Development is a must for IT and business. Being attentive to new technologies, methodologies, trends, practices, allows the business to be always in search of excellence. The continuous digitisation of the company's processes is the only way to optimise its flows, reduce waste and guarantee access to and correct treatment of data sources, so that, with up-to-date information, it can make the necessary decisions to increase its turnover.

Development of maturity in the Organisation

The maturity level of the organisation determines the development of capabilities so that projects, programmes and portfolios are always aligned with business objectives, both tactical and strategic.

The success of a project should be measured by the outcome of meeting its objectives, as well as the constraints imposed by the business. High performance is fundamental in achieving the strategic objectives of organisations, as it is an increasingly competitive advantage to provide a good outcome of project services and to be on time to market.

Business Continuity Strategy

You can choose to use new technologies and changes to companies' IT & Business models to drive greater efficiency and cost reduction. Or more profoundly, you can reach maturity and increase value in Enterprises and help them initiate transformation, cross-functional development and continuity, aligned with business strategy, talent enhancement and change management; with the help of monitoring and measurement tools.

From Izertis, as a result of our experience in the transformation, development and continuity in this progress from IT for Business, we consider it essential to direct the forces of change and face actions or opportunities of maturity to achieve the growth of your organisation.

There is an opportunity to mature with much more meaningful work for all; it will be up to organisations to shape this challenge. At Izertis we have already activated it! Shall we talk?