ENTERPRISE & IT
We help Organizations to achieve their objectives, with optimal allocation of their available resources and with the efficient risk management through:
- Design and implementation of organizational models and internal processes tailored to the Client needs.
- Optimized management of program, project and service portfolios.
- Establishment a of continuous change culture to improve performance and adaptability at all levels of the organization.
- Professionalization and automation of portfolio, program, project and service management with market-leading tools.
We design structures that are organized, administered and measured around the Organization's processes, considering the necessary and sufficient governance models to support management by process with a focus on the Organization's value chain and objectives.
We support and lead organizations with the design and implementation of the roadmap that aims at training all levels of the Organization to operate in an agile way ("Business Agility")
We use a comprehensive approach at all times, for the successful development and execution of the strategy, applying architectural principles and practices to guide organizations through the necessary business, information, process and technology changes.
We design organizational structures that contribute to the achievement of business objectives.
We establish procedures, consider the integration of people and provide information and improve the technology used in the organization.
Process Reengineering and Optimization
We analyse, optimise and/or redefine the key Business and IT processes to improve the activity of the organizations, proposing a methodology based on the implementation of Lean Six Sigma that will allow to obtain improvements in costs, quality, speed of the processes and satisfaction of the client.
We carry out diagnoses of organizational models and their governance models (Business and IT) based on our own maturity models, according to the best practices and standards. We define and implement IT governance offices (GMO - Governance Management Office) which mission is to ensure the proper functioning of the organizations´ IT Divisions.
We help Organizations with the process of analysis and decision making related to their strategic investments through the definition and implementation of EPMO (Enterprise Project Management Office) as a Business entity that operates at a strategic level in collaboration with the executive levels of the Organization and providing service to the C-Suite and other Executives.
Strategic objectives alignment through prioritization
We help Organizations to develop a personalized prioritization and selection model that guarantees the optimization of their investments.
Optimal allocation of strategic resources
We identify the key resource´s needs (financial, personal, material) to respond to the portfolio of initiatives.
Efficient management of the initiative portfolio
We manage the portfolio by focusing on the value delivered, the prioritization of objectives and KPIs aggregated at the plan level.
Benefits Realization Management
We monitor the complete life cycle of the portfolio from the conceptualization and business case of the initiatives to the fulfillment of the expected benefits.
Program & Project
We define, implement and operate program and project management offices (PMO) with a focus on the achievement of objectives and improving management efficiency of all work teams involved.
Lean-agile execution approach
We facilitate and promote pragmatic (implementing flexible and lightweight methodologies), adaptive (encouraging continuous improvement through iterations) and collaborative (involving the entire organization) project management aproaches.
We combine traditional project management methodologies with agile development techniques to unify in a single Office the Governance and Reporting of all programs and projects.
We provide a service model, combining remote and on-site operation, based on the definition of a service catalogue measured through SLAs agreed with the client.
We adapt our services to the needs, maturity level and speed of the client and therefore, we design realistic and “tailor-made” management and implementation models for each client and particular situation.
We define and implement service management offices (Business-BSM and ITSM) from a strategic perspective in order to be capable to respond in time and manner to the Business demand and to guarantee a production and delivery of the services as efficient and optimized as possible.
Funciones de la SMO (Service Management Office)
proveedores y contratos
We consider Change Management as a vital transversal activity for Organizations in the Digital Era. From this function, we enable Organizations to acquire the necessary skills for an effective Digital Metamorphosis, such as:
- We fully implement the adoption of new processes, methodologies, organizational changes or tools under the consideration of a project itself, applying the HCMBoK methodology for change management and our own best practices
- We define and implement Change Management Offices (CMOs) as a transversal function in the Organization
Enterprise & IT Governance Solutions
Integral solutions that cover the entire lifecycle of portfolio, program, project and service management
Elaboration of an evaluation matrix based on technical and functional requirements of the client and creation of a proposal implementation roadmap.
Complete implementation of PPM and ITSM solutions covering from the requirements collection and process definition to the final turn-key solution.
Integrations and automations
Integrations development of our applications with third party solutions and/or custom developments. Development of flows for the automation of repetitive and administrative tasks.
Configuration and implementation of self-service portals aimed at optimizing the user experience, through a single point of contact (SPOC) that promotes the level of commitment and active communication.
Analytics, Dashboards and KPIs
Definition of KPIs for the control of the implanted processes. Elaboration of dashboards to follow-up on the KPIs defined in the PPM and ITSM tools.
Support and Tune-up
Post-implementation customer support service for the maintenance and evolution of the implemented processes and solutions..
Implementation, integration and training in the most valued tools in the market to take advantage of their potential from the first moment