Challenges in tech infrastructures
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Why Izertis?
Cloud experts
Experience in over 150 Cloud OnBoarding projects, hybrid architecture design and integration of multi-vendor PaaS and SaaS.
Methodology
Use of CALMS and DevSecOps, as well as the use of the Cloud Adoption Framework and Cloud Migration Framework.
Reduction in operating costs
Multi-client teams with experts in each of the technologies and with proven experience focused on reducing operating costs.
Alignment with the TI Government
We follow industry standards like CobIT, ISO 2000, ISO 27000, ENS or PCI DSS. We adapt the service to compliance needs.
CLOUD DATA CENTER UPGRADE
We optimize resources On Premise of the client connecting it to the Microsoft Azure environment.
Migrations to Microsoft Azure
- Migrations from On-Premise environments
- Migrations from Hosters
- Miration from Public Cloud Platform
Hybrid Cloud Implementation
- VMware Cloud
- Hybrid storage - backup
- Hybrid Datacenter
- Azure Stack
Storage
Public cloud-based storage solutions, pure or hybrid cloud, for modern applications that depend on durability, availability, and scalability. Hybrid backup systems by Cloud Tier or single copy.
BUSINESS
CONTINUITY
CONTINUITY
Business continuity and disaster recovery based on public cloud solutions and/or proprietary infrastructure On Premise (physical or private cloud).
Server Message Files
Azure Backup
Hybrid backup
Cloud Endure disaster recovery
CLOUD SOLUTIONS DEVOPS
Monitoring
Monitoring of the entire IT infrastructure as well as applications in On Premise, private, public and hybrid cloud environments. Integral management of monitoring alerts and integration with ITSM tools to facilitate our clients' systems operation and guarantee the total availability of their services.
Azure Monitor
Application Insights
CONTAINER-BASED APPLICATION ENVIRONMENTS:
DevOps Automation
Supporting customers in the integration, application and adoption of infrastructure automation and configuration management methodologies, reducing deployment costs and improving time to market for their products and services.
Containerization of applications / microservices
Deployment of infrastructure in On Premise, Public, Private and Hybrid Cloud environments for hosting your container applications. We make it easy for our customers to automate the deployment, scaling and management of containerized applications.
Centralized repository ELK Logs
Based on the ELK technology stack, we help our customers to implement and operate a scalable centralized repository for the analysis and visualization of the events of the entire IT infrastructure and microservices in On Premise, private, public and hybrid Cloud environments.
ELK is the acronym for three Open Source projects: Elasticsearch, Logstash and Kibana.
ELK is the acronym for three Open Source projects: Elasticsearch, Logstash and Kibana.
Search engine and analytics.
Logstash is a server-side data processing pipeline that ingests data from a multitude of sources simultaneously, transforms it and then sends it to databases for storage as Elastichsearch.
It allows users to visualize data in charts and graphs with Elasticsearch.
MANAGED
SERVICES
SERVICES
Integral support service and delegated administration of the IT infrastructure (corrective and evolutionary). Assuring the business the correct functioning of the Information Technologies, making them evolve and aligning with the organization's strategy.
Service Desk
- Direct attention to end users
- Precise diagnosis
- High level of resolution in the first line
- Self-service
- Chatbot (cost reduction)
- Third party's own ITSM tool
- Various input channels (RRSS)
- 24x7 Support
- Multilingual
Delegated administration of technological infrastructures
- Incidents and requests
- Service catalog
- Changes in infrastructure Remote / face-to-face care
- Virtualization
- Cloud Services Management
- Management of Serious Incidents
- Customer post support
- 24x7
Business Monitoring
- Correlation of events
- Solution to alarms
- Predictive Analysis
- Business Services
- 24x7
Projects
- Design of improvement projects
- Economic valuation (ROI)
- Project Management
- Executor of the projects
Global Service Management
- SLA Management
- Cost Optimization
- Useful Information
- ITIL process management
Advantages
Proactive
Wide responsibility, delimited in the AN
Infrastructure stability
Support for strategic decision making
Maximum response time of one hour
MODERN WORKSPACE
Remote employee access solutions
Access
Remote access to people in organization.
Communication
Among employees and with customers.
Security
Protected and controlled information.
Savings
SSimplification by taking advantage of the customer's infrastructure.
Availability
Guaranteed access to IT services.
Employees
Presence
We know the availability of our partners
Multichannel communication
A different communication according to need (audio, video, chat)
Multidevice
Personal or corporate (PC, Smartphone, Tablet)
TEAMS
Collaboration
Applications that encourage teamwork
Spontaneity
When and where needed
Sharing resources
Devices, documents, conferences, videoconferences.
Customers
Multi-channel and personalized attention
Different ways of attention with rules based on business processes
Customer and business based
Integration with CRM and/or ERP to classify care and report statuso
Quality of service
Mechanisms to ensure quality of service (recording, interviewers)
Mobility and security
From any place or device and in a corporate environment (privacy and security)
BUSINESS COMMUNICATIONS
Access and Networking
The immediacy required by a multitude of business and IT processes, requires networks that are solvent and designed for each case.
NETWORK AS PART OF SOLUTION
Networks designed as a service, oriented to what each client and sector requires.
We design the networks that customers need.
We design the networks that customers need.
Fixed WAN and LAN networks
WIFI wireless networks
Radio links
RFID
Location and identification systems
IoT
HYBRID CLOUD
Unified Communications
Corporate solutions to facilitate communications for the entire customer business ecosystem.
UC AS A FRIENDLY TOOL
The best solution is the one that users adapt easily, quickly and that covers their needs.
Fast and customized deployments with hybrid models.
Fast and customized deployments with hybrid models.
