We are witnessing the birth of an unprecedented organisational metamorphosis. In the late 1,980s, the invention of the internet ushered in an era that transformed life and work worldwide. 35 years later, the impact of AI agents is positioned as a phenomenon of comparable impact. Its irruption represents a profound change in habits, both for individuals and companies, and anticipates a new era, as disruptive as the arrival of the internet.

Artificial intelligence agents are emerging as a major technological revolution that will radically transform business efficiency by 2025. These autonomous entities, able to reason, plan and act independently, are becoming highly specialised partners and are set to revolutionise efficiency in any sector. Agentic organisations represent not simply a technological evolution, but a fundamental re-imagining of how businesses operate, collaborate and create value.

We must understand an AI agent as an autonomous system capable of perceiving its environment, reasoning about available information, making strategic decisions and executing actions to achieve specific objectives. These systems represent a quantum leap in business automation thanks to their ability to manage complete workflows autonomously. Its true value lies in its capacity for contextualisation and dynamic adaptation, operating independently, making decisions without constant human intervention and adapting to changing situations in real time.

Deployment of new smart ecosystems

These capabilities are driving the transition towards agentic organisations where networks of autonomous and distributed agents (both human and artificial) collaborate, without relying on traditional hierarchies, on the basis of common goals. A distributed architecture allows each actor, whether human or machine, to pursue goals, make decisions and coordinate through shared protocols, orchestrating workflows in a decentralised and result-oriented manner. This approach not only enhances the capabilities of AI systems, but also enables real-time collaboration, dynamic interaction and efficient data management, resulting in more intelligent and adaptive solutions in various fields.

We are even facing the generation of new business models

Successful deployment of agentic organisations requires an architectural design in which execution, reasoning and governance agents must be in place. This specialisation of the agents allows for efficiency, traceability and adaptability of the entire process, as well as a reduction of errors, acceleration of processes and generation of much more agile responses to market needs.

We are even facing the generation of new business models where agent markets are born where companies contract intelligent on-demand microservices that remunerate each other for the execution of tasks, creating completely new economic ecosystems. This agentic economy will have a transformative power in the coming years in the procurement of digital services.

This vision is not futuristic; it is an emerging reality that is already transforming the way we think about work and business productivity.

Productivity impact: empowering human talent

Contrary to fears of job destruction, AI actors are positioning themselves as skills multipliers. Studies reveal productivity increases of up to 40% in companies adopting these solutions. Human-machine collaboration emerges as the dominant model for the future of work.

This transformation requires a reconceptualisation of roles and competencies, where workers develop skills in monitoring agents, interpreting results and making decisions in hybrid environments.

Challenges and governance: building trust

The implementation of agentic organisations faces significant challenges. It is essential to establish clear guidelines on implementation and operation, including legal and ethical considerations. Organisations must ensure that the identity, security and monitoring capabilities of agentic AI are robust enough to protect the organisation, employees and customers. According to Gartner, 40% of agentic AI projects will be cancelled by 2,027 due to unclear risk controls, increased cost with scaling solutions and unclear business value. This reality underlines the importance of strategic and right-sized approaches.

Robust governance emerges as an essential pillar. Organisations should establish frameworks that include discovery, prioritisation, implementation and continuous improvement. Transparency, accountability and oversight are key to building trust within organisations and with the market.

Strategic preparedness: beyond technology

Successful adoption requires deep cultural and organisational transformation. Change management should include continuous training, transparent communication and active employee participation to reduce resistance and facilitate adoption. It is essential to establish clear policies for use, human supervision and intervention mechanisms for critical situations.

The future is now

Gartner estimates that 15% of workplace decisions will be made autonomously by agentic AI

The metamorphosis towards agentic organisations is already underway and offers a great opportunity to reimagine organisations and to redefine business efficiency in the coming years. The convergence of people and machines offers unprecedented opportunities for organisations in every sector, making it easier for us to be more agile, productive and competitive. The question is not whether we will embrace this transformation, but how we will do it and what kind of organisation we want to build in the process. Gartner estimates that 15% of workplace decisions will be made autonomously by agentic AI and that 33% of enterprise applications will include agentic capabilities by 2028.

Against this backdrop, the key lies in maintaining the balance between harnessing technological potential and preserving human value as the fundamental driver of any organisation.

The first step is to assess your critical processes to identify opportunities for agentization and invest in organisational governance and change management capabilities. At Izertis we are ready to accompany you on this journey.