Public
We drive a more efficient, closer and more digital Administration
Public administrations must serve a digital citizenry and manage essential services with efficiency and transparency. At Izertis, support is provided for their transformation towards a modern, people-centred administration, applying technology and data to deliver more accessible services and more efficient operations.
Capabilities
Digital Government & Citizen Services
We design public services that are accessible, simple and centred on the real needs of citizens
E-procedures and self-service portals
Digital identity, registration and electronic notifications
Digitalisation of the full administrative procedure lifecycle
Omnichannel experiences: web, mobile, virtual offices, intelligent assistants
Digital accessibility and regulatory compliance
Impact
Improved quality of public services, reduced times and increased citizen satisfaction
Technological modernisation and critical systems
We support public bodies in evolving their systems towards more secure, flexible and efficient environments
Migration and modernisation of critical applications
Integration of heterogeneous platforms (ERP, document management, legacy systems)
Public, private and hybrid cloud infrastructures
Deployment of corporate platforms and public management systems
Managed service and 24/7 operations
Impact
Improved quality of public services, reduced times and increased citizen satisfaction
Data, advanced analytics and AI applied to the public sector
We turn data into decisions that improve public policies, operational management and transparency
Unified data platforms aligned with data mesh and data fabric models (Data Lake, governmental architectures)
Security by design to guarantee the most demanding regulatory standards, from GDPR to the EU AI Act, including the NIS 2 directive and the National Security Scheme at high level
Smart dashboards (talk to your data) to manage services such as employment, healthcare, education, mobility and the economy
Advanced analytics for planning, demand, fraud, risk and budget efficiency
AI to automate case files, classify documentation and provide recommendations, with special focus on highly regulated environments
Data governance and data quality, as part of AI readiness services, to turn the vast amount of available internal data into useful information for Artificial Intelligence
Impact
Driving an evidence-based administration focused on public value
Interoperability, integration and connected administration
We make it possible for public bodies to work as a single system, not as technological silos
Integration between departments, areas and administrative levels
Secure APIs, interoperability standards and data-sharing models
Single electronic file, digital archiving and full traceability
Cybersecurity and compliance for public environments
We protect critical infrastructures, sensitive data and systems that cannot fail
End-to-end cybersecurity strategies
Compliance with ENS, GDPR and sector regulations
Identity, access and privilege management
24/7 monitoring and incident response advisory
Hardening, audits and business continuity
Automation and administrative efficiency
We accelerate internal processes and free up resources for higher public value tasks
Process automation (RPA + AI)
Digital case management
Cross-cutting workflows and internal processes
Mobility, Smart Cities & Territory
Technology for modern, sustainable and citizen-centred urban management
Smart city platforms
Mobility and transport analytics
Urban IoT (lighting, waste, water, energy)
Urban observatories and integrated dashboards
Benefits
More efficient and modern administration
Better served citizens and simpler processes
Greater transparency and data-based decision-making
Greater security and technological resilience
Cost reduction and operational improvement
Regulatory compliance and legal assurance
Proven experience in central, regional and local government projects.
End-to-end capability: strategy, technological modernisation, development, data, cybersecurity and managed operations.
Technology at the service of citizens: digital platforms, automation and omnichannel channels.
Data governance and transparency as pillars in the design of public services.
Key partnerships and certifications (Microsoft, AWS, Google Cloud, Atlassian, RPA, AI).
Commitment to security in sensitive, critical and regulated environments.
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