Infor: ERP Platform for the industrial sector
Infor is the cloud ERP specifically designed for industrial sector companies.
Our differentiation
Agile Culture
Agile, multidisciplinary development teams focused on the customer, aiming for maximum speed and flexibility in delivering innovative solutions.
Customer proximity
An information system has a lifecycle similar to that of equipment. It must not only be configured for its purpose but also maintained in optimal operating condition.
Best practices and transparency
We apply and develop best practices. CSI facilitates the implementation of agile, efficient manufacturing models and the use of advanced management indicators.
The alliance with Infor
Infor brings to market something more disruptive than a family of business management software products. The core of its offering is an enterprise operating system, complemented by something essential: the ability to understand performance.
Quality Assurance
Standardised, repeatable, and efficient testing, designed to improve the quality of delivered software and final customer satisfaction.
CloudSuite Industrial
Bring together your sales, customer service, marketing, commerce, and technology teams on one platform so they can engage with customers from anywhere.
Our achievements
Chemical products distributor: Advanced Planning and Scheduling (APS)
Experiences that make a difference
Before upgrading to a full ERP, this company controlled inventory using spreadsheets and combined financial data from multiple sources: accounting software, spreadsheets, and an inventory database.
With the company’s sales growth, incremental costs were identified that affected profit margins on sales and its reputation as a supplier. Spreadsheets could not account for changes in inventory costs, and the accounting software lacked the workflows required to record the cost of goods sold, a key financial metric.
Additionally, there were multiple “island” systems whose data often remained hidden, resulting in inaccuracies throughout the production and distribution chain.
Machinery manufacturer: Efficiency and productivity in customer support
The best ally
A company dedicated to manufacturing and supplying industrial machinery implemented CSI to improve after-sales support for its machines.
The client observed that customer service requests suffered from operational errors affecting the company’s reputation, leading to employee disengagement and reduced profitability due to warranty claims.
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Product Configuration to Order (DFMA, Configure to Order)
A connected solution
The management of configurable products in this company had always relied on isolated solutions. These include tools used for configuration design and those generating the final quote, which is then passed to the ERP that records the order.
The company suffered issues that affected its ability to meet orders:
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Isolated data were difficult to share, causing inconsistencies and errors in the configuration process.
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Difficulty tracking changes and updating configurations in real time.
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Communication barriers among teams involved in the configuration process slowed down overall manufacturing.
Our solutions
APS: Planificación y programación avanzada
Advanced Planning and Scheduling
Today, there are information systems that facilitate supply chain management and integration. These systems are known as Advanced Planning and Scheduling systems (APS). An APS relies on advanced mathematical algorithms or logic to perform optimisation or simulation in finite capacity scheduling, sourcing, capital planning, resource planning, forecasting, demand management, and more.
Benefits:
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Having aligned forecasts.
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Creates a preliminary view of the production and delivery plan.
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Functional coordination.
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Identify the solution with the best viability.
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Anticipate the impact of resource availability in relation to orders.
Combination of Manufacturing Models
Manufacturing companies often combine discrete and process manufacturing methods.
An alternative to implementing multiple modules such as flow and discrete manufacturing: process mixing can be managed using only the discrete manufacturing module, reducing implementation and support costs.
The key to success in manufacturing is agility, that is, the ability to accurately anticipate market demand fluctuations and respond swiftly.
Nowadays, the supply chain tends to be demand-driven. This supply orientation means considering the impact of multiple factors, including:
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Disruption or overflow in the transport chain.
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The shortage of raw materials.
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The restrictions on the possible configurations
DFMA: Design for Manufacture and Assembly
The benefits of this model are connected to the #Lean trend.
The opportunity to apply DFMA comes from lessons learned during previous manufacturing processes or from contingent situations such as:
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Believes production costs can or should be reduced.
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It was observed that competitors were generally able to reach the market faster.
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It concluded that adapting or changing components could reduce assembly stages.
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Wants to reduce the time spent on quality checks.
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Introduce faster quality improvements.
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Inventory reduction.
Production Model – Make to Order
Adopting a make-to-order manufacturing strategy offers several advantages for the company.
A significant advantage is the ability to reduce inventory costs. Since products are only manufactured when there is demand, it is not necessary to maintain a large stock of finished goods. This can result in considerable savings in storage and handling costs.
Furthermore, it reduces the risk of excess stock becoming obsolete or needing to be sold at a discount. The make-to-order strategy also allows greater flexibility in production planning.
Industry best practices
OEE Overall Equipment Effectiveness
Measures availability, performance, and quality to improve equipment efficiency.
Operational Productivity
Optimises processes to increase efficiency, reduce costs, and improve outcomes.
MRO
Manages assets, spare parts, and maintenance to ensure continuous and efficient operation.
PE, Operational Productivity
Operational performance measures results in relation to the assets used to achieve them. Determining operational performance focuses on how effectively assets are converted into profit and how efficiently resources are used to generate revenue.
What are the indicators associated with Operational Productivity?
OP, Operational Productivity
Operational performance measures results in relation to the assets used to achieve them. Determining operational performance focuses on how effectively assets are converted into profit and how efficiently resources are used to generate revenue.
What are the indicators associated with Operational Productivity?
OEE, Overall Equipment Effectiveness
Overall Equipment Effectiveness (OEE) is a metric used to measure the overall efficiency of manufacturing equipment. It can also be measured for a group of machines within a factory or across multiple plants within a company. OEE is used to determine how productivity improves over time.
MRO, Maintenance, Repair, and Operations
MRO stands for Maintenance, Repair, and Operations, or sometimes Maintenance, Repair, and Overhaul. MRO refers to the equipment, tools, and activities associated with a company’s daily operations.
*It does not include materials, products, and services used directly in production*, but rather those that connect and support everything together. MRO can include HVAC maintenance (heating, ventilation, and air conditioning) and facility lighting.
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