Enterprise document and content management
Enterprise content management
Solutions for companies requiring a system that ensures access to documents and information from anywhere, with the option to implement their own document management processes.
Document management
Document scanning and capture
Enterprise collaboration
Process Services (Workflow)
Information governance
Intelligence and analytics
- Document management
- Decentralised servers
- Web content management (including web apps and session virtualisation).
- Multilingual support
- Integrated publishing
- Portable application packaging
- Access to the repository via CIFS/SMB, FTP, and WebDAV
- Cross-platform support
- Browser-based graphical interface
- Searches implemented with the SQLR engine
Invoice management
Manages the entire process, from receiving the invoice (email, paper, fax, EDI, etc.) to its final storage, including the corresponding approval workflows.
Certified digitisation
More than 60 professionals specialised in IQVIA solutions, speaking the same language as our clients.
Automatic image recognition
Proven experience: with over 50 pharmaceutical clients across global, regional, and local projects in CRM, sales automation, content management, and multichannel engagement.
Document signing from the document manager
Tailored methodology: agile frameworks and proprietary processes covering the entire lifecycle, from initial consultancy to post-rollout services.
- Reduce costes associated with paper invoice management.
- Improves invoice processing time through workflow automation, detecting bottlenecks in real time.
- Allows suppliers to access the status of their invoices (self-service). The creation of a supplier portal enables them to check the status of submitted invoices and review their full invoice history, avoiding calls and queries to the accounting department.
- Prevents duplication in invoice payment, storage, and registration by validating invoices before sending them to the ERP system.
- Gain productivity reports, payment speed metrics, and other insights. Understanding process metrics allows faster invoice payments and better negotiation of early payment discounts.
Ticket management
Enables employees to digitise all their expense receipts using their mobile devices, including information on the type of expense, which is automatically converted into PDFs.
An expense report is generated through a document map designed specifically for each organisation — an automatic folder structure that ensures expenses are properly recorded in the system.
Documents are sent through an approval and digital signature gateway before proper archiving.
Benefits
- Cost savings by removing printing, courier, and storage processes.
- Document signing and verification ensure authenticity and traceability.
- Simplified administrative procedures, allowing resources to focus on more productive tasks.
- Greater control over received and automatically archived documentation.
- Prevents duplicate expenses and reduces errors in document generation, capture, and storage.
Management of personnel records, from digitisation and extraction of key data to secure storage, ensuring compliance with LOPD and GDPR at all times.
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Time savings of up to 50% in document retrieval and cost reduction in management and storage.
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Reduced risk of document loss.
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Agility and automation of administrative tasks through workflow creation that integrates documents and business processes in a controlled environment.
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Increases productivity.
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Control over document access, timing, and permitted actions.
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Security: compliance with LOPD and GDPR for personal and confidential information.
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Elimination of redundant or duplicate documents.
Based on open-source standards, it helps manage corporate knowledge efficiently.
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Fewer support calls, as users can self-serve via the web for common questions.
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Simple interface easily integrated into your intranet or corporate web. Articles, how-tos, or FAQs stored in the document manager are accessible through an intuitive user interface that can be embedded via Flash/Flex technology or adapted with simple templates.
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Integration with the ticketing system. As a Hyland | Alfresco module, easily connected to your current ticket system to feed the knowledge base).
Proccess Services - BPM
Hyland | Alfresco Process Services (powered by Activiti) is a business process management (BPM) solution designed for business users and developers. At its core lies a high-performance, open-source process engine based on Activiti, offering flexibility and scalability to manage a wide range of critical processes. It provides a powerful set of end-user tools and integrates with many enterprise systems, including Hyland | Alfresco Content Services, Box, and Google Drive.
Ease of development and implementation
Powerful task and case management
Open and easy to integrate
Process compliance solution
Enterprise-grade scale and robustness
Task and case management
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Users can access all relevant information, tasks, and documents to execute key business processes efficiently.
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Collaboration among users working together on tasks. Users can assign tasks and subtasks to others, enabling efficient handling of non-routine activities.
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Group and individual task inboxes enable organisations to model processes that support a wide range of business scenarios.
Regulatory compliance
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Close integration with Hyland | Alfresco Content Services allows processes to ensure compliance and record activity. For example, account-opening documents can be automatically declared as records as part of the customer onboarding process.
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Automated document creation and declaration, with the ability to store process history, enables organisations to automate many time-consuming compliance activities.
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Extensive integration with other business applications and content-sharing systems (for example, Box and Google Drive) enables Hyland | Alfresco Process Services to capture occasional content and bring it under compliance control.
Process and content integration
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Powerful metadata models and rules can be used to initiate and automatically move content through process workflows.
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Seamless integration with leading business and productivity applications contextualises content to improve employee productivity.
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Mobile and web access ensure process continuity beyond the boundaries of the organisation.
Intelligent automation
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Decision tables automate business-rule-based processes that are easy to configure and remove repetitive manual steps.
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Process analysis, reports, and flow diagrams provide the information required to increase process efficiency and performance.
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Automatically generated process summary documents provide a clear audit trail and strengthen process compliance.
Information governance management
Information governance processes manage the use, protection, storage, and deletion of business information. Effective governance is the only way to meet today’s strict regulatory requirements while protecting against data loss, reducing security risks, and preventing data overload, resulting in cost and time savings.
Records Management
Information lifecycle management
Security and controlled access
Regulatory compliance
Electronic discovery and legal holds
Federation and on-premises content management
What differentiates information governance from information management?
Information management focuses on how information is managed and is generally the responsibility of the IT department. Information governance focuses on why information is managed (policies).
Why is information governance important?
Information governance processes aim to establish control over business information — not only unstructured digital content but also structured data and paper documents. Information governance encompasses the policies, procedures, and technologies that define how information is managed, protected, used, retained, and disposed of within an organisation.
Why is information governance necessary?
Having a solid information governance programme helps an organisation comply with relevant laws and regulations, safeguard its data and reputation, and respond effectively to potential discovery or access requests. It also prevents data overload by retaining only the most valuable content.
What is the difference between information governance and records management?
While records management is a part of information governance, an information governance programme covers broader aspects such as data security, information lifecycle management, and electronic discovery.
Do you need more information?