Infor CSI with AWS, a game-changer for the Industry
The industry is in full revolution, but it's not just made up of robots, sensors, or smart factories. The quietest and most impactful transformation is in the digital infrastructure that underpins all of this: cloud ERP systems, ready to scale, automate, and innovate with intelligence.
Infor CloudSuite Industrial (CSI), built on the Amazon Web Services (AWS) cloud, is one of the best examples of how technology can serve the industry with agility, security, and forward-thinking. In this article, we show how this combination is much more than a technological change, it's a strategic change.
Global, reliable and always up-to-date infrastructure
Infor CSI is designed to run in the AWS cloud. This decision allows us to benefit from a robust infrastructure, with a global presence. The result is an ERP that is ready to grow with the business — without the burden of hardware investments or long maintenance cycles.
The cloud model thus eliminates the need for major upgrades. With continuous updates, companies always stay ahead of the curve, without stopping the operation.
An ecosystem that learns from you
The partnership between Infor and AWS is not limited to infrastructure. In recent years, both companies have invested in artificial intelligence (AI), creating specific solutions for the industrial sector. An example of this is the Infor GenAI platform, built on Amazon Bedrock technology.
Figure 1 Architecture of the Infor GenAI platform, Amazon Bedrock and its integration in different CloudSuites, including Industrial
With this integration, Infor CSI now includes generative AI capabilities, with benefits such as:
- Automatic creation of product descriptions, proposals, and documents
- Free text-based contract comparison and analysis
- Automatic translations and contextualization of content
- Personalized responses to inquiries via conversational assistant
All of this happens within the CloudSuite applications themselves, with full control by users and without compromising data security.
Infor GenAI Assistant
Thanks to the Infor GenAI Assistant, users can interact with the system using natural language, without having to navigate between menus or applications. Imagine an operations manager requesting, by voice or text, the status of an order or the approval of a purchase order. The answer comes in a single flow, based on multiple sources integrated into the ERP.
This type of experience drastically reduces the time needed for administrative tasks and frees up teams to focus on what matters most: producing, innovating, and serving the customer.
Safety and ethics: the basis of everything
The adoption of AI in the enterprise brings new challenges in terms of security and privacy. Infor, in conjunction with AWS, has developed an approach that ensures data protection from the source:
- Multi-tenancy architecture with data isolation
- Cutting-edge encryption (with AWS KMS)
- Access control via AWS IAM
- Firewalls and Attack Protection (WAF and AWS Shield)
- No customer data is used to train AI models
In addition, all AI actions are supervised by the user, "human-in-the-middle", ensuring that decisions remain human, with the support of technology.
Izertis: technology at the service of industry
At Izertis, we combine our in-depth industry knowledge with strong skills in Infor CloudSuite Industrial and AWS. We help organizations adopt secure, scalable, and intelligent cloud solutions with a focus on efficiency, innovation, and return on investment.
If your company wants to simplify the operation and reduce infrastructure costs in your ERP, Izertis is the right partner to lead this transformation!
Contact us and find out how to bring the power of the cloud to your production — with your feet firmly planted on your business goals.