business process automation
Javier Tabernilla Senior Consultant

Automation as a means to make organisations more efficient

Automation has become a key element in the modern business world, especially in technology. With the advancement of technology, companies are constantly looking for ways to improve efficiency and reduce costs by implementing automated systems.

What is automation? 

Automation refers to the use of technology to perform tasks without direct human intervention. In the business context, it comprises the implementation of systems and software that execute repetitive and routine processes efficiently and accurately. Automation aims not only to reduce the manual workload, but also to improve the consistency, quality and speed of operations.

How does Governance Solutions help organisations to improve?

From our area we help organisations to achieve their objectives, the optimal allocation of their available resources and efficient risk management through: 

  • Design and implementation of customised organisational models and internal processes 
  • Optimal management of programme, project and service portfolios 
  • Establishment of a culture of continuous change for performance improvement and adaptability at all levels of the organisation 
  • Automation of portfolio, programme, project and service management with market-leading tools 

Automation aims to improve the consistency, quality and speed of operations

what is automation


Processes that can be made more efficient by Governance Solutions 

Integrations and automation 

Technology companies often face repetitive and monotonous tasks that consume valuable time and resources. Some examples of tasks that can be automated are sorting emails, reviewing documents or managing appointments. This frees employees to focus on more strategic and creative tasks.

From Governance Solutions we carry out the development of integrations of our applications with third-party solutions and/or our own developments, as well as the development of flows for the automation of repetitive and administrative tasks. 

Re-engineering and process optimisation

We analyse, optimise and/or redefine key business processes to improve the activity of organisations, proposing a methodology based on the implementation of Lean Six Sigma that will enable improvements in costs, quality, process speed and customer satisfaction

Self-service portals

It is increasingly important to show users the most relevant information they want to see. Artificial intelligence can analyse user behaviour, preferences and previous interactions to deliver tailored content to each individual.

Governance Solutions configures and implements self-service portals aimed at optimising the user experience, through a single point of contact (SPOC) that encourages engagement and active communication.

Talent selection

Recruiting the right people is essential for the growth of a technology company. Therefore, thanks to automation, we can analyse CVs, assess skills and experience, and even conduct initial interviews to reduce time and bias in the selection process, ensuring we choose the most suitable candidates for our projects and clients.

More efficient research and development

Automation can streamline and improve the research and development process by analysing large amounts of data and scientific literature to identify trends, opportunities and potential areas of focus. This can speed up the time to market for new products and services.

Advanced data analysis

Data analysis is an essential part of running any technology company. Artificial intelligence through automation can provide more sophisticated analytical capabilities, such as machine learning and pattern recognition, which can help make more informed and strategic decisions

In our department we are experts in offering from the definition of KPIs for the control of the implemented processes to the elaboration of control panels and dashboards for the monitoring of KPIs defined in the PPM and ITSM tools.

Artificial intelligence through automation can provide more sophisticated analytical capabilities

Business success stories with artificial intelligence

There are many success stories where automation has substantially improved the organisations where it has been implemented, such as Google, which uses automation tools to improve its search engine; Amazon, which uses artificial intelligence in its e-commerce platform to offer highly personalised product recommendations to its customers; or IBM, which developed an automated system that has been applied in various industries, such as healthcare, where it assists doctors in the diagnosis and treatment of diseases.

At Izertis we help various companies every day to improve their efficiency through automation. Here is a success story.

Success stories at Izertis - NIBLO

Izertis is part of a business consortium created to carry out the NIBLO project, which aims to design smart warehouses using artificial intelligence and blockchain to enable industrial companies to efficiently manage and monitor spaces.

This initiative aims to provide companies with a solution for in-plant traceability and logistics based on LIDAR technology, a device that allows determining the distance from a laser emitter to a target using a pulsed laser beam, as well as AI and blockchain.   

Izertis is the enabling organisation leading the design and development of artificial intelligence algorithms for RGB images that allow the location of elements in the plant, as well as the coordination of integration and pilot tests in the plant.  

In short, artificial intelligence is transforming the way companies approach their technology processes. By leveraging automation, data analytics and data-driven decision making, companies can improve operational efficiency, deliver personalised customer experiences and find opportunities for innovation and growth. The success stories of companies such as Google, Amazon, Netflix, IBM and Tesla are examples of the potential that AI can unlock when implemented effectively in different sectors. However, it is also important to address the ethical and privacy challenges associated with artificial intelligence to ensure that it is used responsibly and to the benefit of society as a whole.