The project
As a result of the pandemic caused by SARS-COV-2 and the recommendation to minimize contacts given its high propagation capacity, it was necessary to deploy a system with which the user could use the lifts without having to physically come into contact with the buttons both to request the lift as to select the destination floor.
This development is part of the Insight project, in which Thyssenkrupp and Izertis have been collaborating for several years to deploy worldwide a system with which to remotely monitor and control lifts, stairs and escalators.
Challenges
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Using the Smartphone to act on the lift buttons -
Deploying an anonymous, simple and agile system -
Allowing its use without additional software or Apps
The solution
Given that with this project the aim was for the user to be able to use a lift without the need to install additional infrastructure on the lift's pushbutton panels as well as additional software on the user's mobile device.
A system based on QR codes was developed to be able to use the lifts from any mobile device with the only requirement that it had an Internet connection.
Its use should also be anonymous, so that, it is not necessary to register on any platform. It also had to be universal, using generalist technologies that replicate the use of the usual lift mechanism without having to add additional steps for the user. while using it.
The process would follow the following steps:
1. The QR code available on the lift door is scanned.
2. It is indicated if we want to go up or down.
3. The QR code is scanned inside the cabin.
4. It is indicated to the floor or floors that we want to go in case there are several people inside the lift but they need to go to another floor different from the one of the user who is using the system.
The result
With this project already in motion, the users of Thyssenkrupp lifts will be able to operate on the push buttons without having to physically touch them thanks to a system with the mobile that has been designed to replicate the same steps that were followed when physically pressing the button on the exterior door and the one in the cabin.
The usability and simplicity have been one of the central points of the project to promote the use among users and minimize possible risks of transmission by contact of pathogens.